Customer Service Advisor

  • Vacancy Title
  • Customer Service Advisor
  • Company
  • Sunbelt Rentals
  • Location
  • Birmingham
  • Job Category / Type
  • Hire Desk Customer Service
  • Job Description
  • Are you an experienced Customer Service Advisor, Hire Desk Advisor or Hire Controller who loves delivering the very best service for your customers and in return is looking for a Company that really values your contribution and can offer you award-winning training opportunities? Read on as we may have just the job you are looking for!

    On a day-day basis you’ll be responsible for managing all customer orders for one of Sunbelt Rentals large national accounts. You’ll be based in a mixed office with Sunbelt Rentals Staff at the Volker Hire Desk, you will be an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued.
    You’ll build great working relationships and product knowledge which you will use to translate your customers’ requirements into the rental products and services that meet their needs. It will also be your role to manage the hire contract administration and ensure that this is completed in a timely and accurate manner. Naturally you will be a great coordinator, who enjoys planning and organising and working in a busy but friendly team environment.
    If you join us we’ll provide you with a comprehensive company induction and training programme and we’ll work with you to identify your personal development needs and career progression plan.