Survey Technical Sales and Support Manager

  • Vacancy Title
  • Survey Technical Sales and Support Manager
  • Location
  • Scotland, United Kingdom
  • Company
  • Speedy Services
  • Closing Date
  • 09/05/2021
  • Job Description
  • Summary

    Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

    Reporting to Head of Category, the Survey Technical Sales & Support Manager will be first point of contact for customers using our specialist survey equipment.

    • General guidance and common technical queries, fault finding and providing advice on correct equipment to be used.
    • Lots of activity will be over the phone and customer location visits where and when required
    • You will also provide support and advice to the depot network liaising with customers for correct kit and applications
    • Training our internal operational & sales colleagues will also be expected, along with customer facing visits to support our sales team.
    • Develop new & existing customer relationships to increase market share across the supergroup category
    • Deliver sustained growth and profitability through operational effectiveness and service excellence 

    So we can help you succeed, here’s what you’ll need:

    • Previous Survey Manufacturer Training Essential, with the ability to comfortably demonstrate, train and support end users when required
    • Proven experience in selling products and services to end-users within the technical specialism
    • A background in Surveying or Civil Engineering would be beneficial
    • Previous Hire Company experience preferred but not essential
    • Ability to develop intimate customer relationships, particularly with the influencers of technical specialism
    • Ability to prepare training courses, content, materials, and resources.
    • Positive flexible attitude and comfortable working alone or with our other teams and departments.
    • You will show initiative and be able to manage your own time effectively to suit the customer needs.
    • Demonstratable communication and presentations skills
    • Technical Awareness to discuss, explain, train and support staff as required.
    • Confidence to work on own initiative with good planning and preparation skills.
    • Commercial awareness
    • Good level of organisation with high level of attention to detail.
    • Team Player with strong communication skills (written & verbal) aligned with excellent interpersonal skills 
    • Travel on a national level will be required.
    • Full Driving license

    In return we offer a competitive salary with company vehicle/allowance, contributory pension scheme, 21 days annual leave entitlement (plus bank holidays) rising to 26 days after 12 months, up to 15% bonus and life assurance. In addition you will be able to take advantage of our fantastic Salary Extras benefits scheme, offering cycle to work and various other discounts on a wide range of goods and services.