Customer Service Executive

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  • Vacancy Title
  • Customer Service Executive
  • Location
  • Ollerton, United Kingdom
  • Company
  • Speedy Services
  • Closing Date
  • 09/05/2021
  • Job Description
  • Summary

    Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

    As a Customer Service Executive, you will be based at onsite with one of our major customers, working and representing Speedy. You will be at the front line of customer interaction, their main point of contact for all hires, queries and complaints, ensuring their every need is catered for and every question answered. You will liaise with all parts of Speedy, developing strong relationships and using your exceptional customer service skills to ensure customer satisfaction is exceeded at all times.  You will be joining the team at an exciting time, helping to continue our growth and delivering first class customer service.

    What you’ll need:

    • Previous experience in a similar fast paced role, ideally within the plant/tool hire industry
    • Exceptional customer service skills able to interact effectively with customers both in person and over the phone
    • Strong organisational and time management skills
    • Proven ability to work to strict targets and KPIs
    • Desire to learn and expand product knowledge
    • Personality and drive to sell our products

    In return we offer a competitive salary with contributory pension scheme, 21 days annual leave entitlement (plus bank holidays) rising to 26 days after 12 months, discretionary bonus scheme and life assurance. In addition you will be able to take advantage of our fantastic Salary Extras benefits scheme, offering cycle to work and various other discounts on a wide range of goods and services.

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.