Field Service Controller

  • Vacancy Title
  • Field Service Controller
  • Company
  • Vp plc
  • Division
  • UK Forks
  • Location
  • Harrogate
  • Closing Date
  • 17/06/2021
  • Job Description
  • This is an excellent opportunity for you to join our talented and growing team where you will work to deliver our hire equipment in a timely and efficient manner to exceed our customer quality expectations.

    We are a fast paced company with exciting growth plans and skilled at delivering high levels of customer service to our leading partner organisations in the construction and housebuilding industries. We offer an excellent benefits package and future career prospects as the company and Vp plc continues to develop and grow.

    UK Forks are part of Vp plc and is the industry's leading specialist rental provider of telescopic handlers, rotational telehandlers and heavy lift machines including a wide range of attachments. Our comprehensive range of products is unique in the industry and covers every conceivable application, ranging from 4 to 20 metres and rotational telehandlers up to 35 metres.

    We are currently looking to appoint a Field Service Controller to join our hire & service team at our head offices in Harrogate.

    This is an excellent opportunity to join our expanding team where you will manage a busy workload of breakdown calls. This will involve working with our customers to deliver excellent customer service to turnaround the repair of our hire equipment in a timely and efficient manner. You will be required to schedule our field service engineers to optimise swift resolution and minimise downtown for our customers.

    We are a fast growing company and work with many key organisations in the construction and housebuilding industries. We offer an excellent benefits package and future career prospects as the company and Vp plc continues to grow.

    Experience & skills required:

    • Knowledge of equipment desirable not essential
    • Knowledge of hire industry desirable not essential
    • Customer service experience essential
    • Experience of communicating / schedule engineering resource desirable
    • Requires good keyboard skills and MS Office knowledge
    • Telephone skills are essential