To assist the Service Centre Manager to manage all areas and aspects of a busy Service Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction are achieved. You will be responsible for:-

• Supporting with the management of the Service Centre team in line with Company policies to maximise the performance of the Service Centre
• Ensuring compliance with Company’s contract administration procedures
• Consistently motivate employees, as this has a direct impact on atmosphere and general feel good factor; to an affect that you get the best from the team
• Ensuring that all aspects of work and process are carried out in-line with Health and Safety guidelines
• Ensuring that the quality of customer care/service and products provided reflect the highest levels of excellence
• Deputise in the absence of the Service Centre Manager