Internal Sales

• Generate sales leads from existing and dormant accounts.
• Use market intelligence to proactively seek new sales leads.
• Make targeted outbound telesales calls to create qualified leads for the external sales team, or to directly win orders as appropriate.
• Follow up quotations and close business over the telephone.
• Make external sales appointments and generate revenue.

Coordination of internal and external sales activities

• Maintain close day to day contact with the external sales team.
• Maintain customer records with critical timings of the sales process.
• Coordinate sales teams diaries and appointments to ensure effective usage of time.
• Proactively support and drive the activities of the external sales team.
• Provide information to the external sales team.

Follow up and Convert Sales Quotations

• Follow up sales quotations in a timely manner.
• Make appropriate contact with relevant decision makers to convert quotations into confirmed orders.
• Arrange further external sales contact if required to overcome queries, delays or objections.
• Follow up hire contracts from the previous day, chase up forward work.

Invoicing and sale administration

• Process sales administration and invoicing to a high standard, ensuring that customer requirements and any service level agreements and contractual obligations are met.
• Ensure that quotations take in to account all related costs of goods and services provided and meet profitability objectives.
• Maintain correct communication and authorisation processes with customers for the supply of goods and services, including any additional items not anticipated in the original quotation.
• Invoice all goods and services supplied in an accurate and timely manner.