Internal Sales (Charlton)

  • Vacancy Title
  • Internal Sales (Charlton)
  • Company
  • Andrews Sykes
  • Location
  • Charlton, London
  • Closing Date
  • 01/03/2021
  • Job Description
  • Internal Sales

    • Generate sales leads from existing and dormant accounts.
    • Use market intelligence to proactively seek new sales leads.
    • Make targeted outbound telesales calls to create qualified leads for the external sales team, or to directly win orders as appropriate.
    • Follow up quotations and close business over the telephone.
    • Make external sales appointments and generate revenue.

    Coordination of internal and external sales activities

    • Maintain close day to day contact with the external sales team.
    • Maintain customer records with critical timings of the sales process.
    • Coordinate sales teams diaries and appointments to ensure effective usage of time.
    • Proactively support and drive the activities of the external sales team.
    • Provide information to the external sales team.

    Follow up and Convert Sales Quotations

    • Follow up sales quotations in a timely manner.
    • Make appropriate contact with relevant decision makers to convert quotations into confirmed orders.
    • Arrange further external sales contact if required to overcome queries, delays or objections.
    • Follow up hire contracts from the previous day, chase up forward work.

    Invoicing and sale administration

    • Process sales administration and invoicing to a high standard, ensuring that customer requirements and any service level agreements and contractual obligations are met.
    • Ensure that quotations take in to account all related costs of goods and services provided and meet profitability objectives.
    • Maintain correct communication and authorisation processes with customers for the supply of goods and services, including any additional items not anticipated in the original quotation.
    • Invoice all goods and services supplied in an accurate and timely manner.