One Call Sales Controller

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  • Member
  • HSS Hire
  • Reference Number
  • 2002
  • Location
  • Oakland House
  • Job Description
  • With a reputation for unbeatable customer service, HSS Hire are looking for an enthusiastic Hire Controller to join our team at your local site. You will be the face of our business and the front line of our customer interaction, ensuring their every need is catered for and every question answered. After all, it is our great customer service that really sets us apart from the rest.So what will you be doing?Providing excellent end to end customer service for our clientsHandling customer queries over the phone, email, and face to faceEmbrace sales initiatives across the hub, building strong customer relationships and maintain a high standard of branch presentation and serviceMaintain professional standards of product knowledge and providing support to our customers looking to get the right productActively promote products and services by up selling initiatives maximising revenue opportunitiesAchieve and maintain stock levels and availability, liaising internally with our logistics network to ensure 100% customer satisfaction from order to deliveryBe a key driver in serious about safety by leading from the frontAny other ADHOC businessWhilst at the Branch of Excellence, you will learn all about why The Abird Group is at the forefront of the industry, the tools and equipment we hire, sales techniques and much more. In addition we offer skills-specific training courses to support your development and provide you with the tools to be successful in your role.What you’ll need to join us:Friendly telephone mannerHighly skilled with a PCHuge focus on your organisation skillsStrong customer focus and genuine desire to helpAbility to work towards targets and KPIsA pro-active and optimistic attitudeA desire to learn and expand on existing product knowledgeAn element of travel may be required for this roleWhat you’ll get...FREE Hire from our core range, with 50% off for friends and family!Claim cashback on health and wellbeing (that’s anything from a dental check to a massage!)Discount vouchers off your mobile, car hire and high street products, etc.Buy up to five extra days of annual leaveLong service rewardsWe are really excited about your future with us and have excellent opportunities for progression within The HSS Group.At HSS, we prioritise inclusivity and diversity. This is why we are committed to attracting, recruiting and supporting candidates and colleagues from a diverse range of backgrounds. This helps us to facilitate a rich mix of culture and experience across the entire Group, ensuring mental and physical wellbeing remain at the forefront of work force. 

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.