Branch Sales - Hire Desk - Fylde/Blackpool

  • Member
  • Smiths Hire
  • Location
  • Fylde/Blackpool Area
  • Job Description
  • Currently in a period of expansion, we have a fantastic opportunity for a Branch Sales – Hire Desk Controller in our Fylde/Blackpool Depots.

    We are looking for a passionate and driven individual to join our company. This is a customer-facing counter sales role. To be successful in this position you will need to be customer service orientated and willing to go the extra mile to help maintain and expand long term relationships with customers.

    This position is working across our Blackpool/Fylde based Depots, working with the different depot teams, covering staff holidays, absences and business demands. It’s a varied position, where no two days will be the same.

    It requires someone who has a keen eye for detail, who is highly organised, adaptable and who has previous experience in the following responsibilities:

    • Ability to maximise sales by providing high levels of customer service in all areas including answering phones promptly, handling queries, processing orders efficiently and accurately.
    • Experience in counter (retail) sales, providing a quick and accurate response to customer’s needs.
    • Confident in processing the delivery and collection of orders in accordance with the customer’s requirements.
    • Liaising, where required, with other depot employees, customers, workshops and sales teams.
    • Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures.
    • Competent is utilising basic IT systems and completing paperwork relating to equipment on-hires, off-hires and stock transfers, etc.
    • Developing and maintaining knowledge of the depots equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements.
    • Keep the Depot Manager informed of any repairs and maintenance of equipment required.

    Ideally we seek someone who thrives in a customer-focused position, who is a key team player, who can also work to their own initiatives, to meet team and business sales targets.

    You will be someone who is confident in communicating with customers and internal teams alike and you will possess a polite and positive attitude.

    It is essential you hold a full driving licence, to be considered for this post.

    This is a full time role covering:

    • Monday to Friday: 08:00am – 17:00pm.
    • Saturday: 08:00am to 12:00pm on a rotational basis.


    • Competitive salary, based on experience.
    • 22 Days plus eight statutory holidays (30 days in total).
    • Weekly pay (every Wednesday).
    • Additional Holiday after two, three and five years’ service.
    • Permanent employment.
    • Career progression.
    • Ongoing training.
    • Full uniform.
    • Auto Enrolment Pension Scheme.
    • On Site Parking.
    • Bike to work scheme.

    If you have the skills and experience required for this position and you are looking for your next long term career opportunity, we would like to hear from you.

    Apply Now!