Customer Service Advisor (Hire Desk)

  • Member
  • Sunbelt Rentals
  • Reference Number
  • AppAcc
  • Location
  • Carlisle
  • Job Category / Type
  • Administration / Office Support
  • Closing Date
  • 21/01/2021
  • Job Description
  • On a day-day basis you’ll be responsible for managing all customer orders for one of Sunbelt Rentals large national accounts. You’ll be based in a mixed office with Sunbelt Rentals Staff, New Summer Street and be an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued.

    You’ll build great working relationships and product knowledge which you will use to translate your customers’ requirements into the rental products and services that meet their needs. It will also be your role to manage the hire contract administration and ensure that this is completed in a timely and accurate manner. Naturally you will be a great co-ordinator, who enjoys planning and organising and working in a busy but friendly team environment.