Customer Service Advisor - MEP Hire

  • Vacancy Title
  • Customer Service Advisor - MEP Hire
  • Company
  • Vp plc
  • Division
  • MEP Hire
  • Location
  • Sittingbourne
  • Closing Date
  • 22/07/2022
  • Job Description
  • A Hire/Sales controller is required to join our busy Sittingbourne branch to provide full support in all areas of internal sales. This includes customer service, hire transactions and stock takes.

    Working closely with the internal sales team to achieve business objectives, the role is a pivotal position in ensuring the success of the branch.

    We are looking to increase our customer base, and as Hire/Sales Controller you will be expected to develop and grow existing and new accounts.

    Skills & Experience required:

    • Knowledge of hire equipment is preferred
    • Knowledge of the geographical area around Sittingbourne
    • Excellent customer service skills with proven experience both face to face and over the telephone
    • Good IT skills and systems knowledge, producing branch reports and updating customer files on line will form part of the job requirement

    If this sounds like your kind of challenge, we look forward to hearing from you!

    Why join MEP Hire? Firstly, we are a specialist and market leading rental company in the mechanical, electrical, plumbing and commercial fit-out sectors. We have been operating for over twenty years and during that time, we have built-up an enviable reputation for quality, service and reliability. Secondly, we are big enough to matter but definitely small enough to care. Whether it be our customers, suppliers or our team of colleagues, we want to make the MEP Hire difference.

    We aspire to be a business with the right ethos. It is our aim to strike the right balance between delivering outstanding service to our customers, whilst creating value for our stakeholders, including our employees.