Branch Manager

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  • Vacancy Title
  • Branch Manager
  • Company
  • HSS Hire
  • Reference Number
  • 3637
  • Location
  • West Bromwich
  • Job Description
  • ​​​​​​​With a reputation for unbeatable customer service, HSS are looking for an enthusiastic Branch Manager to join our team in West Bromwich. You will be the face of our business and the front line of our customer interaction, ensuring their every need is catered for and every question answered. After all, it is our great customer service that really sets us apart from the rest.  

    So what will you be doing?  

    • Working out of our branch, you will handle customer queries over the phone, email, and face to face  
    • Embrace sales initiatives across the hub, building strong customer relationships and maintain a high standard of branch presentation and service.  
    • Maintain professional standards of product knowledge and providing support to our customers looking to get the right product  
    • Carrying out inspections and testing of equipment before and after each hire to ensure equipment reliable and safe. 
    • You will lead your team in branch to not only meeting targets, but bettering them every week, month and quarter! 

    Whilst at the Branch of Excellence, you will learn all about why The HSS Group is at the forefront of the industry, the tools and equipment we hire, sales techniques and much more. In addition we offer skills-specific training courses to support your development and provide you with the tools to be successful in your role.  

    What you’ll need to join us:  

    • Friendly telephone manner  
    • Strong customer focus and genuine desire to help  
    • Ability to work towards targets and KPIs  
    • A pro-active and optimistic attitude  
    • A desire to learn and expand on existing product knowledge 
    • Strong leadership skills 
    • A valid driving licence 

    ​​​​​​​What do you get back?

    We want to make your time at HSS as rewarding as possible! Here are just some of the benefits you have access to when you join:  

    • Competitive salary with access to our group pension plan 
    • Holiday allowance of 20 increased to 25 days when you hit 5 years of service  
    • Holiday Buy scheme giving you the option to purchase up to 5 days (FTE) of annual leave 
    • FREE Hire from our core range, with 50% off for friends and family  
    • Wellbeing and Healthcare support– you are the heart of our business, and we are committed to making sure you stay happy and healthy at work and at home.  Our support includes :
      • Mental Health First Aiders 
      • An Employee Assistance Programme which is free support 24/365 
      • A Healthcare Cashplan which means you can claim cashback on lots of different healthcare costs including prescription charges, dental check-ups, glasses, physiotherapy and even a massage! 
      • Access for you and your family to our wellbeing platform which includes benefits such as a 24/7 GP consultation service, get fit programmes including diet support with guidance from a nutritionist, life events counselling and much more.  
    • Training and development – on our Learning Lab you will get the opportunity to continuously further your career and complete courses suited to your role 
    • Inclusive and innovative culture and great recognition including Long Service Awards and an Annual Survey where you can have your say and contribute to how we continue to improve 
    • Discounts and cashback on our perks site with a huge range of purchases including days out, restaurants, gym memberships, shopping and lots more 
    • Life assurance is provided at twice your basic annual salary  
    • You will get the choice of other flexible benefits that work for you through our Benefits portal – you pick the benefits you want such as Critical Illness Cover, Cycle to Work and more 
    • We offer Financial Wellbeing support through Salary Finance 
    • Full work wear and PPE provided with a full induction on entry to your new position, covering everything from Health and Safety to the ins and outs of your role 

    Who are HSS?

    The short answer? We are a leading provider of tools, equipment, and support services to a huge range of industries across the UK and Ireland, all powered by the latest technology. We can supply over 9,000 bits of equipment, from industrial generators and cranes, right down to carpet cleaners and floor sanders, and everything in between.

    And it does not stop there. We supply everything our customers need to get the most out of the equipment they hire from us, so whether that’s fuel, training courses for their colleagues, consumables like sandpaper, whatever they need to get the job done, we can provide it.

    At HSS, we prioritise inclusivity and diversity. Therefore, we are committed to attracting, recruiting, and supporting candidates and colleagues from a diverse range of backgrounds. This helps us to facilitate a rich mix of culture and experience across the entire Group, ensuring mental and physical wellbeing remain at the forefront of work force.   

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.