Customer Service Advisor

This vacancy has now expired, and is not accepting any new applications.

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  • Vacancy Title
  • Customer Service Advisor
  • Location
  • Southampton, United Kingdom
  • Company
  • Speedy Services
  • Closing Date
  • 27/05/2022
  • Job Description
  • Summary

    Customer Service Advisor, Southampton, Monday to Friday 7.30am - 5pm 45 hours per week

    Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

    This job might be for you if:
    - You like helping people, you're patient, organised and don't get flustered easily.
    - You can communicate easily, write well and have the confidence in writing and on the phone.
    - You think on your feet. You like learning new things and you can learn quickly.

    Based in the depot, the Customer Service Advisor,  is a vital part of operations on the front line of sales and customer service.  Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.

    On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.

    For us to help you on your journey to success, here’s what you’ll need:

    • Strong organisational skills
    • Strong communication skills both verbally & written
    • Adaptability
    • Commitment  to learn and develop
    • Driving license
    • Previous experience working within the hire industry or similar sales or operational role

    What we offer:

    • Ongoing training
    • Career progression - progress into a different role in the future, we want to ensure that we are providing you with all of the support needed to achieve your goals!
    • 26 days holiday (plus bank holidays)
    • Discretionary bonus scheme
    • Life assurance
    • Pension Scheme
    • 95% discount on our products
    • Plus other Salary Extras/Discounts

    Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.