Hire Desk Manager

This vacancy has now expired, and is not accepting any new applications.

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  • Vacancy Title
  • Hire Desk Manager
  • Location
  • Haydock, Merseyside, United Kingdom
  • Company
  • Speedy Services
  • Closing Date
  • 23/05/2022
  • Job Description
  • Summary

    Flexible hours available this includes job shares/ amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!

    Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

    As Hire Desk Manager, you will provide strong leadership to the Customer Service Managers and their direct reports to ensure all aspects of performance and processes are completed in line with budgeted targets and expectations, with overall responsibility for people and process management, ensuring improvements in customer service, performance and productivity for the department and monitoring KPIs to ensure operational excellence at all times. 

    What you’ll need:

    Essential Skills

    • Proven ability to motivate and manage Customer Service Managers and a large team demonstrating influencing and persuasive skills, gaining buy in from stakeholders
    • Demonstrable strong coaching and development skills
    • Previous management experience gained in a similar setting
    • Capable of developing strong relationships internally and externally
    • Track record of delivering high levels of customer service to internal and external customers.
    • Flexibility in all areas of the role
    • Computer literate including Microsoft Office i.e. Excel, Outlook, etc

    Desirable

    • Experience of working within the hire industry
    • Able to demonstrate success/improvement  in areas of department results and performance

    What we offer:

    • 26 days holiday (plus bank holidays)
    • Discretionary bonus scheme
    • Life assurance
    • Pension Scheme
    • 95% discount on our products
    • Plus other Salary Extras/Discounts

    Speedy offer a Career Line of Sight  which enables a detailed understanding of the route to progression and growth within the Speedy Group.

    Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.