A higher than average communication and sales skills.
Strong organisational skills to effectively manage hire contracts, be able to identify problems, assess and resolve them.
Good literacy, numeracy and computer skills.
Exceptional level of customer service in all areas. You should have a confident, professional and outgoing manner to be able to deal with customers at all levels.
Confidence in your ability and have a passion for selling.
A full clean driving license.
Telephone based sales and customer facing service experience.
An excellent telephone manner and the ability to build rapport with customers.
Strong administration skills and be computer literate.
Manual handling awareness.
Experience in a senior role.
The Senior Sales Controller responsibilities are:
Maximise sales by providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.
A hire controller serves on the depot counter providing a quick and accurate response to customer’s needs.
Taking of orders, processing and following them through to completion.
Arranging delivery and collection of orders in according with the customer’s requirements.
Liaising, where required, with other depot employees, customers, depots, workshops and sales teams.
Ensuring that all opportunities to maximise the depot and the groups sales to a customer are attained.
Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures.
Processing all input to IT systems and paperwork relating to on-hires, off-hires and stock transfers, etc.
Developing and maintaining knowledge of the depots equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements.
Keep the Depot Manager informed of any repairs and maintenance of equipment required
Handling of cash transaction.
Keeping the depot, and in particular the hire desk area, tidy at all times.
Maintaining product knowledge.
Deputising for the depot manager is their absence.
The hours of work are: Monday – Friday 08:00am – 17:00pm and Saturday 08:00am – 12:.00pm on a rotational basis
Company Benefits:
Competitive salary, based on experience.
22 Days plus statutory holidays (30 days in total).
Additional Holiday after two, three and five years’ service.
Weekly pay.
Free tool hire for all employees – Excluding consumables and Delivery.
Death in service cover to support your family.
Uniform Provided.
Auto Enrolment Pension Scheme.
Discounted Personal Legal Services.
Bike to work scheme.
Apply Now!
Please complete the form on the next page to apply for the position of Senior Sales Coodinator.