Senior Sales Coodinator

  • Vacancy Title
  • Senior Sales Coodinator
  • Location
  • Warrington
  • Company
  • Smiths Hire
  • Job Description
  • As a senior sales controller you must have:

    • A higher than average communication and sales skills.
    • Strong organisational skills to effectively manage hire contracts, be able to identify problems, assess and resolve them.
    • Good literacy, numeracy and computer skills.
    • Exceptional level of customer service in all areas. You should have a confident, professional and outgoing manner to be able to deal with customers at all levels.
    • Confidence in your ability and have a passion for selling.
    • A full clean driving license.
    • Telephone based sales and customer facing service experience.
    • An excellent telephone manner and the ability to build rapport with customers.
    • Strong administration skills and be computer literate.
    • Manual handling awareness.
    • Experience in a senior role.

    The Senior Sales Controller responsibilities are:

    • Maximise sales by providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.
    • A hire controller serves on the depot counter providing a quick and accurate response to customer’s needs.
    • Taking of orders, processing and following them through to completion.
    • Arranging delivery and collection of orders in according with the customer’s requirements.
    • Liaising, where required, with other depot employees, customers, depots, workshops and sales teams.
    • Ensuring that all opportunities to maximise the depot and the groups sales to a customer are attained.
    • Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures.
    • Processing all input to IT systems and paperwork relating to on-hires, off-hires and stock transfers, etc.
    • Developing and maintaining knowledge of the depots equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements.
    • Keep the Depot Manager informed of any repairs and maintenance of equipment required
    • Handling of cash transaction.
    • Keeping the depot, and in particular the hire desk area, tidy at all times.
    • Maintaining product knowledge.
    • Deputising for the depot manager is their absence.

    The hours of work are: Monday – Friday 08:00am – 17:00pm and Saturday 08:00am – 12:.00pm on a rotational basis

    Company Benefits:

    • Competitive salary, based on experience.
    • 22 Days plus statutory holidays (30 days in total).
    • Additional Holiday after two, three and five years’ service.
    • Weekly pay.
    • Free tool hire for all employees – Excluding consumables and Delivery.
    • Death in service cover to support your family.
    • Uniform Provided.
    • Auto Enrolment Pension Scheme.
    • Discounted Personal Legal Services.
    • Bike to work scheme.

    Apply Now!

    Please complete the form on the next page to apply for the position of Senior Sales Coodinator.