HSS Hire Service Group Ltd is a market-leader in the UK Tool Hire Industry. The company operates a nationwide chain of tool hire centres, ranging in size from small town centre shops to large warehouse units. The business structure is traditional retail distribution with a hub-and-spoke structure where larger units provide stock distribution and centralised services to satellite branches. The customer profile is orientated toward professional and industry service hirers and other larger account customers.
The IT Services arm of the HSS IT department in which this role sits looks after the ‘boxes and wires’, all of which are hosted internally split between our Heathrow and Manchester offices. Our WAN is provisioned and managed by Vodafone. The only other managed service we have is for IT security.
SCOPE OF ROLE
A candidate for this role will have many of the following attributes: -
Min 12 months experience in a 2nd level role
In-depth working knowledge of PCs down to configuration level
In-depth working knowledge of Microsoft application suites, including O365
In-depth working knowledge of network infrastructure and protocols, including switches and firewalls
Good analytical and problem solving skill, happy to roll-up sleeves and lead from the fore
Ability to prioritise work load and coordinate multiple projects
Passion and enthusiasm with a desire to contribute to the success of the company
A decisive nature, able to stick with and back-up conclusions
Energetic and strong willed able to cope within a demanding environment
Committed to accomplishing objectives
Competent enough to address issues
Communicate clearly and honestly with others.
Is prepared to take responsibly and be accountable
Capable of prioritising
Strong written communication kills
Good organisational skills
Good interpersonal skills
At HSS, we prioritise inclusivity and diversity. This is why we are committed to attracting, recruiting and supporting candidates and colleagues from a diverse range of backgrounds. This helps us to facilitate a rich mix of culture and experience across the entire Group, ensuring mental and physical wellbeing remain at the forefront of work force.