Account Manager - Managed Services

  • Vacancy Title
  • Account Manager - Managed Services
  • Company
  • Travis Perkins
  • Location
  • Birmingham, West Midlands
  • Closing Date
  • 25/02/2022
  • Job Description
  • We have a fantastic opportunity for a dynamic Account Manager to join our Travis Perkins Managed Services team covering the Midlands. Our Managed Services team provides contract solutions for local authorities and the housing community, offering a bespoke service to suit the needs of the customer.

    This is a remote / home working role but with the requirement to visit customers and clients in the Midlands region but with flexibility to travel to other locations when required..

    What you’ll do
    Responsible for a number of contracts, we are looking for a driven and approachable Account Manager to take ownership of the ongoing strategic customer management of the assigned accounts. The focus includes development of strong client relationships across the breadth and depth of an organisation at a senior level, as well as delivering cost effective value added services. Wherever you are based within the Midlands, as long as you are willing to travel we can be flexible in terms of base location. 
    - Ensure that ‘high level’ initiatives such as IT integration, mobile working, van stock management, community investment, training and apprenticeships, CSR have a deliverable plan in place. 
    - Ensure that the company meets all of its contractual obligations during the lifetime of the project. 
    - Responsible for the full operational delivery of the contract and will work closely with Customer Operations Manager’s and a Business Support Manager to support this.
    - Identify and deliver further sales opportunities with the client in particular sub contractor, planned, void, new build works. This includes the delivery of sales opportunities for other Group brands , Tool Hire, Benchmarx etc.
    - Coordinate with and support the store / branch network at Travis Perkins Managed Services customer supply locations
    - Work closely with the operational team to deliver best in class customer service
    - Negotiate new contract awards and ensure that corporate governance is adhered to
    - Full P&L responsibility for your accounts
    Is this you?
    We will need you to have extensive account management experience along with a strong sales background. Industry experience isn’t essential, the key to success in this role will be through your communication, customer focus, negotiation and people skills. Experience with public sector clients would be beneficial.
    What’s in it for you?
    You’ll be supported by some of the best training & development in the industry. Our impressive internal succession programme means, whatever it is you do with us,  it will be easy for you to learn, grow and develop across the Travis Perkins Group.

    We’ll also equip you with a benefits package that grows as you grow with the company:
    - Competitive performance related bonus
    - Save-as-you-earn scheme
    - Buy-as-you-earn scheme
    - Contributory pension scheme
    - Colleague discount across a variety of across our Trade Merchanting businesses.
    A bit about us - Managed Services 
    We are a leading UK supply chain and procurement solutions provider to the repairs and maintenance sector, delivering efficiency through quality, at an affordable price. Established by Travis Perkins in 2004 Travis Perkins Managed Services was created to support the renewal and regeneration of the UK’s social housing stock.
    We quickly grew to be the largest specialist team dedicated to the repairs and maintenance industry. With the right resources and experience in place we developed our offer to meet the needs and priorities of landlords across the nation. We now have partnerships in social housing, facilities management and Defence.

    If you have the desire to be part of our team we would love to hear from you!

    We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

    You be you, it makes us, us.