Training Plus Bookings Administrator

  • Vacancy Title
  • Training Plus Bookings Administrator
  • Company
  • HSS Hire
  • Reference Number
  • 3230
  • Location
  • Think Park
  • Job Description
  • HSS Hire is a leader in the UK equipment hire & management sector, keeping the customer at the centre of what we do to ensure that we continue to grow and lead the market. HSS Groundcare is a division of the HSS Hire service group and specialise in providing and maintaining customers Groundcare machinery nationwide and work with top well-known brands

    This is a fantastic opportunity for an individual who has a passion for administration and is looking for a new challenge within a brand new industry and the next step in their career! If you have admin, customer service, retail or billing experience, this could be the job for you!

    Responsibilities include:

    •    Keeping up-to-date with current training accreditation guidelines and operational procedures 
    •    Liaising with Trainers and supporting their needs 
    •    Liaising with Training Centres, Hotels and Onsite Training Locations in support of the trainers 
    •    Point of contact for Accreditations and EVs/EQAs
    •    Attend Audits and other accreditation activity where necessary
    •    Investigating, logging and reporting of complaints received
    •    Managing the ordering and distribution of workwear
    •    Booking accommodation and transport for Trainers
    •    Support in the management of expenses; adhering to the policy
    •    High level administrative, organisational and customer service experience required 
    •    Tenacious and assertive with structured and clear communication to colleagues, external 
    •    contacts and accreditations
    •    Strive for constant improvement with a proactive approach
    •    The ability to operate well alone and within a team environment
    •    Dependable and reliable member of the team

    Personal Characteristics
    You are flexible and hold a positive attitude to life and work, having the desire to develop your career and those of your colleagues. Possessing some or all of the following characteristics is desirable:
    •    An enthusiastic team player with excellent written and verbal communication skills
    •    MS Office skills, particularly Word and PowerPoint.
    •    Well organised and ability to work to deadlines
    •    Strong attention to detail
    •    Ability to work effectively under pressure