Quality Assurance Coordinator

  • Vacancy Title
  • Quality Assurance Coordinator
  • Company
  • HSS Hire
  • Reference Number
  • 3190
  • Location
  • Think Park
  • Job Description
  • HSS Hire is the UK’s original tool and equipment hire company with an award-winning reputation for being the best in the industry. With over 60 years of industry knowledge and over 2,500 employees’, we’re committed to providing you with a dynamic, industrious and supportive environment in which you can progress and succeed! Due to our continued growth, we currently have an exciting opportunity for a Quality Assurance Coordinator to join our HSS Training team based in Manchester or Derby. ​​​​​​​

    The purpose of the role is to provide accreditation administrative support to Quality Assurance Manager, Operations Manager, Instructors, Lecturers and Consultants. You must have a proven track record within administration support/coordination function ideally (but not necessary) within an academic environment. You will be able to demonstrate sound knowledge of training administration systems and procedures within a support capacity.

    Job Responsibilities:

    • Keeping up-to-date with current training accreditation guidelines and operational procedures
    • Liaising with Trainers and supporting their needs
    • Liaising with Training Centres, Hotels and Onsite Training Locations in support of the trainers
    • Pro-active planning and coordinating of QA activities including sampling, trend analysis, feedback, IQA’ing.
    • Point of contact for Accreditations and EVs/EQAs
    • Attend Audits and other accreditation activity where necessary
    • Investigating, logging and reporting of complaints received
    • Managing the ordering and distribution of workwear
    • Booking accommodation and transport for Trainers
    • Support in the management of expenses; adhering to the policy
    • High level administrative, organisational and customer service experience required
    • Tenacious and assertive with structured and clear communication to colleagues, external contacts and accreditations
    • Strive for constant improvement with a proactive approach
    • The ability to operate well alone and within a team environment
    • A dependable and reliable member of the team
    • Self-motivated well organised, methodical and efficient
    • You will enjoy working within a fast paced environment, have a determined and confident character, be target driven with an organised and proactive approach
    • In return, we offer a competitive salary with the opportunity to progress within our exciting and growing company.​​​​​​​

    Experience/Knowledge/Skills Required:

    • Be able to meet the standards required by the Accreditation Bodies
    • Have administration experience and knowledge with the delivery of Health and Safety, Training and Training Accreditation operational standards
    • Strong verbal, written and IT communication skills.

    What do you get back? 

    We want to make your time at HSS as rewarding as possible! Here are just some of the benefits you have access to when you join: 

    • FREE Hire from our core range, with 50% off for friends and family
    • Claim cashback on health and wellbeing (that’s anything from a dental check to a massage!) 
    • Discount vouchers for your mobile phone, gym membership, family days out, restaurants and high street shopping
    • Long service rewards when you hit 5 years

    As well as plenty of other flexible benefits like learning and development programmes. 

    At HSS, we encourage inclusivity and diversity and this is why we are committed to attracting, recruiting and supporting candidates and colleagues from a diverse range of backgrounds. This helps us to facilitate a rich mix of culture and experience across the entire Group, ensuring mental and physical wellbeing remain at the forefront of work force.