Service Coordinator

  • Vacancy Title
  • Service Coordinator
  • Location
  • 6086 TEESSIDE POWER, United Kingdom
  • Company
  • Speedy Services
  • Closing Date
  • 31/01/2022
  • Job Description
  • Summary

    Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

    Due to continued growth we are looking to recruit a Service Coordinator with knowledge of customer services and coordination to effectively manage all aspects of the mobile Service Engineers work schedules and deal with all onsite service issues as reported by the customers. 

    As a Service Coordinator you’ll be the front line of our customer interaction, processing customer orders, ensuring their every need is catered for and every question answered. You will deal with any issues that may arise and will be vital in ensuring that our customers know they are receiving the first class customer service that make us the best in our sector to do business with. 

    You will be joining the team at an exciting time, helping to continue our growth and delivering first class customer service.

    At Speedy, we want to help you develop and progress; but we’ll need you to demonstrate these skills and attributes for us to be able to support you…

    What you’ll need:

    • Great telephone manner
    • Excellent organisational and time management
    • Strong customer focus
    • Ability to adapt to new situations
    • Able to work towards target and KPIs
    • A desire to learn and expand product knowledge
    • And have the personality and drive to sell our products
    • Previous hire experience is desirable

    What we offer:

    • 26 days holiday (plus bank holidays)
    • Discretionary bonus scheme
    • Life assurance
    • Pension Scheme
    • 95% discount on our products
    • Plus other Salary Extras/Discounts

    Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.