Central Sales Hire Coordinator

  • Vacancy Title
  • Central Sales Hire Coordinator
  • Location
  • Careers
  • Company
  • Smiths Hire
  • Job Description
  • We are looking for a passionate and driven individual who will be responsible for coordinating customer hire requests via a portfolio of preferred national partners. Working within the Managed Hires Team, located in our Blackpool HQ you will be dealing with national rehire enquiries, whilst liaising with depots and partners alike.

    To be successful in this role you will need to demonstrate customer service skills and be willing to go the extra mile to help maintain and develop meaningful long term relationships with our customers.

    The Key responsibilities and skills of the Sales Hire Coordinator are;

    • To deal with all inbound rehire enquiries efficiently via online forms, email and phone from first contact through to completion of the Hire contract, delivery and collection.
    • Procure hire equipment from our National partners in order to meet our customers’ requirements and deadlines.
    • Prepare quotes accurately in a timely manner when requested by customer and sales person.
    • Keep supplier database up to date.
    • To be highly literate and skilled in email communications and general admin processes.
    • Ensure full utilisation of Smiths own fleet where possible in the Northwest region.

    You should be able to “think on your feet” and demonstrate excellent problem solving skills. You must also be well organised and have good time management skills whilst working well under pressure.

    We need someone who is competent in using MS Office packages, who is self-managed, but can work as part of a dedicated team and take pride in their customer service skills. Attention to detail is essential.

    This is a full time, permanent position in an exciting expanding team. Working hours are Monday to Friday 8am – 5pm, rotational Saturdays 8am – 12pm.

    Company benefits are as follows:

    • Competitive salary, based on experience.
    • 22 Days plus statutory holidays (30 days in total).
    • Additional Holiday after two, three and five years’ service.
    • Weekly pay.
    • Free tool hire for all employees – Excluding consumables and Delivery.
    • Death in service cover to support your family.
    • Permanent employment.
    • Ongoing training.
    • Uniform Provided.
    • Auto Enrolment Pension Scheme.
    • Discounted Personal Legal Services.
    • Bike to work scheme.

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