Customer Service Coordinator

  • Vacancy Title
  • Customer Service Coordinator
  • Location
  • Ossett, United Kingdom
  • Company
  • Speedy Services
  • Closing Date
  • 01/11/2021
  • Job Description
  • Summary

    Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

    We have an exciting opportunity for a Customer Support Coordinator to join our customer services team (Powered Access) The role will involve diary planning, scheduling engineers, arranging appointments with customers (telephone/email), quoting customers for maintenance contracts and repairs to their own equipment. Raising rental orders and POs, whilst taking front line phone calls from customers and suppliers.

    What you’ll need:

    • Excellent organisational skills
    • Strong communication skills both verbally and written
    • Accurate administrative skills
    • Excellent customer service experience
    • Feel comfortable liaising between, customers, suppliers and engineers.
    • Adaptive and able to work under pressure.

    In return we offer a competitive salary with contributory pension scheme, 21 days annual leave entitlement (plus bank holidays) rising to 26 days after 12 months, discretionary bonus scheme and life assurance. In addition you will be able to take advantage of our fantastic Salary Extras benefits scheme, offering cycle to work and various other discounts on a wide range of goods and services.

     

    Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.