Training Administrator - 9 Months Maternity Cover

  • Vacancy Title
  • Training Administrator - 9 Months Maternity Cover
  • Company
  • AFI-Group
  • Reference Number
  • OCT20218298
  • Location
  • Wakefield Support Centre
  • Closing Date
  • 29/10/2021
  • Job Description
  • Training Administrator – Wakefield (Maternity Cover 9 months)

    Salary £20,000 per annum (pro rata) plus Training Profit Share

    8.30am – 5.00pm Monday to Friday

    Do you want to work for a fast-paced growing National company, with excellent career stability and progression prospects; where hard work is well rewarded? Then a job with UTN Training is for you.

    We are currently looking to recruit a Training Administrator to work within our Training department based in Wakefield. You will work within a small friendly team, dealing with all variety of duties while providing excellent customer service. 

    In role in brief:

    • Updating Databases & awarding bodies systems, Processing Bookings
    • Liaising with clients to discuss training needs
    • Ordering of Equipment/ materials
    • Processing paperwork & photocopying
    • Coordinating trainers, equipment and other resources
    • Dealing with customers in a friendly, helpful and professional manner
    • Maintaining health and safety standards within the training office
    • Communicating effectively with other colleagues, and providing a friendly and helpful point of contact for all enquiries
    • Full training will be given on the courses we offer and our booking systems

    The ideal candidate:

    • Previous experience in a busy training office role. Experience with IPAF, PASMA, CITB & NRSWA  training courses would be a distinct advantage
    • Experience liaising with awarding bodies and using their software would be advantageous
    • Customer service experience is a must
    • Good knowledge of Microsoft packages, and computer skills in general
    • You must be outgoing and enthusiastic
    • Excellent communication skills over the phone or face to face is a must
    • Reliability, time keeping, attention to detail and using your own initiative will be important aspects of the role, so you should be proficient at these skills

    We offer an excellent benefits package:

    • 23 days holidays per year rising to 25, plus statutory holidays (pro rata)
    • Inclusion in a monthly profit share scheme
    • An auto-enrollment pension scheme with employer contributions
    • Death-in-Service benefit of 2 x salary
    • Healthcare Cash Plan
    • AFI Rewards
    • In addition we have invested in an excellent induction programme, and staff training (we currently hold a Gold Investors in People award).