Infrastructure Remote Site Engineer

  • Vacancy Title
  • Infrastructure Remote Site Engineer
  • Company
  • Sunbelt Rentals
  • Location
  • National
  • Job Category / Type
  • Information Technology
  • Job Description
  • We are currently looking to recruit a new Infrastructure Remote Site Engineer, who is responsible for providing customer- focused technical remote support to a rang of internal users.

    We are continuing to experience an exciting period of company growth, so it is a great time to join our team at our friendly Service Centre, where you will play a key role in helping to provide an outstanding level of customer and employee experience.

    Responsibilities 
    • Install, configuration and support of remote servers, workstations, network connectivity, mobile/tablets, printers/peripherals
    • Site visits to assess and swap non-functional equipment
    • Installation and support of varied desktop and server estate
    • Installation of network equipment at varied site locations
    • Assist with customer add, move and change requirements
    • On-site support of customer faults
    • On-site support of infrastructure faults
    • Supporting Microsoft Office (outlook / calendars / pst files)
    • Supporting local site Video Conferencing
    • Document technical specifications and reports
    • Manage site schedules and timetables with remote site team leader
    •  Travel to sites within the UK Southern Area as required