Training Customer Service Advisor

  • Vacancy Title
  • Training Customer Service Advisor
  • Company
  • HSS Hire
  • Reference Number
  • 2863
  • Location
  • Think Park
  • Job Description
  • Do you have excellent communication skills? Do you enjoy working in a fast paced environment?

    HSS Training has been meeting the needs of customers for both technical and health & safety training since 2000 and via a team of highly skilled trainers, offers a wide range of courses within health & safety, working at height, workplace safety, rail and plant.  Courses are delivered throughout a nationwide network of 40 centres of excellence which are purpose built and comprehensively kitted out with the facilities and amenities you would expect from an industry leading training organisation.

    It’s all about you!

    Bringing the right person into our team is very important and we need to make sure the successful candidate can adhere to our core values.

    Firstly, we Make It Safe. We want someone who has our colleague and customers safety at the forefront of everything they do.

    We Make It Happen. You will interact with customers in a polite and professional manner via phone and email, providing the highest level of customer service to ensure that HSS Training customers are completely satisfied with their experience.

    We Make It Better. Going above and beyond is not something that happens rarely within our team. We are passionate about what we do and that can be seen in everything we do, whether that is talking to a customer about their order or dealing with a query that a customer might have.

    Lets Make It Together. Hearing “well done” and “thanks” are not uncommon at HSS Hire. We show respect to each and every one of our colleagues and working as a team helps up to achieve each and every goal, together!

    So who are we looking for? Well first of all you’ll need to have a proven track record of providing quality customer service and preferably in a contact centre environment. Personality is everything, so we want someone who is passionate about the work they do and service they provide.

    We’ll be honest – It’s our colleagues that make us what we are. That’s why we reward everyone’s hard work with a benefits package that is designed to suit our colleague’s individual needs and attract a diverse group of new HSSers to our family.

    As well as a competitive salary and bonus, we  provide a range of family friendly benefits including Life Assurance and Healthcare, Car lease schemes, Salary Finance Loans and Discounts to be used at a range or stores and restaurants. We will also throw in some free tool hire for your next “big” project at home.

    At HSS, we encourage inclusivity and diversity and this is why we are committed to attracting, recruiting and supporting candidates and colleagues from a diverse range of backgrounds. This helps us to facilitate a rich mix of culture and experience across the entire Group, ensuring mental and physical wellbeing remain at the forefront of work force.