Senior Hire Desk Controller Partnered Services

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  • Vacancy Title
  • Senior Hire Desk Controller Partnered Services
  • Location
  • Haydock, United Kingdom
  • Company
  • Speedy Services
  • Closing Date
  • 26/09/2021
  • Job Description
  • Summary

    Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

    We are looking to recruit a experienced Senior Hire Desk Controller with knowledge of customer services and coordination to work within our fantastic customer’s services team in our head office in Haydock.  

    As experienced Senior Hire Desk Controller to take responsibility for receiving orders and requests for collection/contract termination (off-hires) and planning transport for deliveries and collections whilst ensuring that all opportunities to maximise the depot and the Group’s sales to a customer are attained.

    The role of Senior Hire Desk Controller within our Partnered Services team, effectively manages the entire customer experience, ensuring that the full range of partner services are made available to the customer in line with agreed sales and pricing policies.

    You will fully maintain all accounts supported by Speedy ensuring the company values are at the forefront of all you do. Creating strong customer relationships across all contact areas is essential, working to best practice at all times to provide unrivalled standards of service to all existing and new customers.

    At Speedy, we want to help you develop and progress; but we’ll need you to demonstrate these skills and attributes for us to be able to support you.

    What you’ll need:

    • Excellent customer service experience in a fast paced environment
    • People and management skills
    • Organisational and communication skills
    • Team working and leader
    • High level of integrity
    • Ability to work effectively under pressure
    • Interest in Speedy products and how to operate some of them (if external candidate)
    • Previous experience within the hire or construction industry

    In return we offer a competitive salary with contributory pension scheme, 21 days annual leave entitlement (plus bank holidays) rising to 26 days after 12 months, discretionary bonus scheme and life assurance. In addition you will be able to take advantage of our fantastic Salary Extras benefits scheme, offering cycle to work and various other discounts on a wide range of goods and services.

    Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.