Customer Service Adviser

  • Vacancy Title
  • Customer Service Adviser
  • Company
  • Vp plc
  • Division
  • TPA
  • Location
  • Worksop
  • Closing Date
  • 15/11/2021
  • Job Description
  • Working for TPA means you will be actively building on the trust and quality of service that we have proudly built since 2001. In order to continue delivering best-in-class temporary access solutions and support services to the events, utilities, marine and construction sectors, we are committed to future proofing our ongoing success by attracting a talented and dynamic workforce.

    This is an excellent opportunity for you to join our talented and growing team at TPA.

    TPA is a leading European supplier of temporary access hire solutions to a variety of markets including utilities, power & transmission, rail, infrastructure and specialist event sectors. With a wide spanning base of product solutions to hire including portable roadways, walkways and ground protection, modular floating pontoons and an extensive range of rail access equipment.

    We are now looking for a Hire Controller to join the Hire desk team at Worksop. Your responsibilities will include liaising with potential and existing clients, offering services, providing quotations and ensuring all administration is up to date at all times.

    You will act as the main point of contact for customers; ensuring all queries are dealt with in a timely manner and whilst coordinating hires, you will be operating as a link between the Sales and Operational functions.

    We are looking for an amiable and approachable character, who is extremely customer focused, with excellent attention to detail. You will be educated to a good level, and have excellent communication skills, especially over the telephone. IT skills are essential for the role.

    Any experience in sales or customer service would be advantageous and knowledge of the hire industry would be beneficial, however full training will be provided.