IT Helpdesk Co-ordinator

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  • Vacancy Title
  • IT Helpdesk Co-ordinator
  • Company
  • Vp plc
  • Division
  • Vp plc
  • Location
  • Harrogate, North Yorkshire
  • Closing Date
  • 29/07/2021
  • Job Description
  • With more than 60 years’ experience in the plant and equipment hire industry, Vp plc is renowned and respected for its technical excellence, service innovation and customer focus. We have seen a radical re-engineering of group activities with a move from a broadly based plant hire enterprise to specialist equipment outsourcing businesses, which has proved very successful.

    We have a great new job opportunity to join our busy helpdesk team in Harrogate. As a Helpdesk Co ordinator you will provide local and remote support to our various business divisions across the UK.

    The role is wide and varied and will include leading on small projects, handling in depth support calls that have required further escalation, 3rd party call escalations, site visits to complete installs and equipment builds & refurbishments.

    We are looking for experience of customer care in an IT helpdesk function and excellent telephone communication skills when working with our internal customers. As a team we work to provide a swift and efficient turnaround and challenge ourselves to continuous improvement. A positive and can do approach is essential.

    If you are looking to move in to a new environment in a business that continuously progresses and can take you on your own career journey, we would love to hear from you. Key skills and knowledge we are looking for is detailed below.

    Skills & knowledge required :


    • HND or HNC qualified (related to IT)
    • Preferably A+ Qualified
    • Preferably Network+ Qualified
    • Preferably MCP Qualification
    • Excellent written and verbal communication skills
    • Previous 1st line support of business applications.
    • Experience installing & troubleshooting MS Windows 7.
    • Previous support experience of MS Office Packages from 2007 through to 2010 (Excel, Word, PowerPoint & Access). LAN/WAN technologies


    Our businesses offer the rental and sale of specialist products and associated services to a diverse range of end markets, including construction, civil engineering, rail, water, oil and gas, outdoor events and housebuilding.

    #ITjobs #IThelpdesk #jobs #IT



This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.